Blood Bank of Delmarva, needed to replace the pen-and-paper donor questionnaires used across their mobile sites with a modern electronic solution in a compact mobile form factor. To be an ideal fit for the task, the devices had to be affordable, durable and easy to use for both the donors and the medical staff. The medical environment also mandates for additional considerations:
- Infection control
- FDA compliance
- Data protection
- Device convergence
Blood Bank of Delmarva is a non-profit organization providing blood and blood products to 19 hospitals on the Peninsula and is a member of America's Blood Centers.
The Business Challenge
Blood Bank of Delmarva is a non-profit organization with several mobile sites collecting blood donations in remote locations. The FDA requires that each blood donor fill out a 50+ item questionnaire, and the blood bank must keep the records for further references or FDA audits. As a result, the organization has been piling up boxes of paper questionnaires they had to search manually whenever they needed to find a donor’s information.
Blood Bank of Delmarva needed to replace the pen-and-paper donor questionnaires with an easily searchable electronic solution that would:
- provide an efficient way of capturing donor's information electronically
- be mobile and compact, with connectivity to sync data across sites
- be easy-to-use for the staff and the donors
- be easy to carry around and hold in one hand, so with a handle
- facilitate new software testing, scanning barcodes, and most importantly, accessing donor questionnaires with ease to facilitate FDA compliance
- have an antimicrobial casing and withstand proper disinfection to streamline the infection control
The organization needed compact and mobile devices that they could use in the HQ and the mobile sites, interchangeably. The primary users are medical staff and the donors filling out questionnaires. BBCS needed the devices that the donors could use to fill out questionnaires independently, freeing up the medical staff for critical tasks, and thus managing bottlenecks more efficiently.
The Cybernet Solution
Blood Bank of Delmarva initially ordered six units of CyberMed T10C 9.7" medical grade tablet PC
, and after thorough testing – 100 more.
T10C is a Windows-powered medical grade tablet that is 9.7" and comes with a convenient handle, antimicrobial coating and sealed front bezels. The antimicrobial casing helps prevent the spread of germs while numerous donors and medical staff are using the tablet throughout the day.
The donors and the staff are happy with how easy the T10C is to hold and use. The donors fill out questionnaires independently while the staff can manage bottlenecks more efficiently, as they only need to check the questionnaire once the donor is finished with all the questions.
Blood Bank of Delmarva is now able to capture donor data electronically, sync it across the sites, and have fast access to it to facilitate FDA compliance. The staff particularly like that the T10C has the handle and the scanner, so they can scan barcodes and hold the tablet for additional data input without effort.
The staff also like how the CyberMed T10C locks the sensitive records with advanced authentication.
CyberMed T10C has enabled Blood Bank of Delmarva to:
- Replace pen-and-paper donor questionnaires with electronic ones in a mobile, compact form factor that is easy to use for the staff and the donors, and has a convenient handle.
- Redistribute staff and manage bottlenecks more efficiently.
- Sync the donor data across sites.
- Use the tablets interchangeably across the sites.
- Have an easily searchable database, and fast access to the donor data to make compliance with FDA regulations easier on the organization and remove manual searches.
- Streamline infection control with the antimicrobial casing and sealed front bezel that facilitates tablet’s disinfection with liquid cleaners without damage.